First, visit AffordableConnectivity.gov to determine whether your household qualifies. Follow the enrollment steps on the website, then call Ritter Communications and select a service plan to begin receiving the monthly discount off your bill.
Affordable Connectivity Program
What is the ACP or Affordable Connectivity Program?
The Affordable connectivity Program is a Federal Communications Commissions (FCC) program that provides a discount of up to $30 per month towards broadband services to eligible households.
Who Is Eligible For The Affordable Connectivity Program?
A household is eligible if one member of the household meets at least one of the criteria below:

Qualifies for the Lifeline program




How to Apply
Step 1: Qualify
Step 2: Enroll
Step 3: Sign Program
Acknowledgement Form
Participation Notice:
Ritter Communications is participating in this program and will provide up to a $30 discount on broadband service to an eligible household. Please note that Ritter Communications is not participating in the one-time discount on laptops, desktop computers or any other device.
This program can only be applied to one account per household and participation is non-transferable. If the program ends or if your household is no longer eligible, you will be subject to Ritter Communications regular rates, terms, and conditions.
FCC Consumer Complaint Center
- Phone Number: 1-888-225-5322
- Video Phone Number: 1-844-432-2275
- Website Address: https://consumercomplaints.fcc.gov/hc/en-us
Affordable Connectivity Program FAQs
How can I sign up for the Affordable Connectivity Program?
Do I receive the funds directly each month?
How does the $100 device benefit work?
How much does broadband service cost?
Who is eligible for the Affordable Connectivity Program?
A household is eligible for the Affordable Connectivity Program if the household income is at or below 200% of the Federal Poverty Guidelines or if a member of the household meets at least one of the criteria below:
- Participates in certain assistance programs, such as SNAP, Medicaid, Federal Public Housing Assistance, SSI, WIC, or Lifeline
- Participates in the National School Lunch Program or the School Breakfast Program, including through the USDA Community Eligibility Provision
- Received a Federal Pell Grant during the current award year
Can I sign up for the Affordable Connectivity Program if I am already a customer or if I was a customer in the past?
Can my roommate and I each get a monthly discount?
What is Lifeline and how do I qualify?
If I already receive Lifeline benefits will I automatically receive the Affordable Connectivity Program?
Can I receive both the Affordable Connectivity Program and Lifeline benefits at the same time?
Everyone at my child's school receives breakfast and lunch at no cost. Do we qualify?
Will I be able to use the service and the device if I have a disability?
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How can I apply?
Two-Steps to Enroll
- Go to AffordableConnectivity.gov to submit an application or print out a mail-in application.
- Contact Ritter Communications to select a service plan and have the discount applied to your bill.
Eligible households must both apply for the program and contact Ritter Communications to select a service plan.
Do I need to contact Ritter Communications after my application is approved?
If I submit an application by mail, how will I know if I was approved and when can I contact a provider to start receiving the benefit?
If I currently receive Lifeline benefits, do I need to apply?
How is "household" defined for purposes of the Affordable Connectivity Program?
What documentation do I need to provide when I apply for the Affordable Connectivity Program?
Consumers will need to provide documentation if their eligibility cannot be confirmed automatically by checking a program eligibility database (SNAP or Medicaid, for example). Documents you can use to prove your eligibility include:
- Benefit award letter
- Approval letter
- Statement of benefits
- Benefit verification letter
- For federal Pell Grants, documents should be from this academic year and can include, for example, screenshots of a StudentAid.gov dashboard that clearly documents the student's receipt of a Pell Grant during the current award year.
Applicants may also need to provide documentation to confirm their identity or address.
You can learn more about the documentation you may need to provide and how to submit it by visiting: https://www.affordableconnectivity.gov/how-to-apply/show-you-qualify/.
How can I prove my child is approved for the free and reduced-price school lunch or school breakfast program?
- If your child attends a Community Eligibility Provision (CEP), school, when applying online select “Free and Reduced Price School Lunch or Breakfast Program” on the “Confirm You Qualify” page. You can then indicate that your child is enrolled at a CEP school by entering the name of the school and uploading documentation that demonstrates that your child is enrolled at that school.
- The documentation must include:
-
- The student's (benefit qualifying person's) name
- Name of the school or of the school district
- A date that coincides with the 2019-2020, 2020-2021, or 2021-2022 school year.
- Examples of acceptable documentation include a child’s report card or a letter from the school or school district indicating the child’s enrollment. Generic school notices that do not include the benefit qualifying person’s name would not be sufficient to enroll in the program based on the CEP.
- Households that have separately applied for and been approved to receive benefits under the free and reduced-price school lunch program or school breakfast program can also apply online by selecting “Free and Reduced Price School Lunch or Breakfast Program” on the “Confirm You Qualify” page. You will also be required to submit documentation, such as a letter from a school or school district confirming that the household’s child or dependent is approved to receive free and reduced-price school lunch or school breakfast.
Who do I contact if I have a disability and need help applying for the Affordable Connectivity Program?
If you are a person with a disability and need assistance with your Affordable Connectivity Program application, contact the Affordable Connectivity Program Support Center at AffordableConnectivity.gov, via email ACPSupport@usac.org or call 877-384-2575.
If you have a question about whether your Affordable Connectivity Program service and equipment is accessible, contact the FCC's Disability Rights Office at 202-418-2517 for a voice phone call, at 844-432-2275 by videophone, or by email at DRO@fcc.gov.