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Manage Your Home Account

Save Time, Save Money and Have Peace of Mind With Online Billing

You have enough things on your mind—remembering to pay your bill shouldn’t be one of them. With our simple, secure online billing, you can easily make one-time payments using a credit card, debit card or bank account, set up automatic payments to be deducted from your account every month and more. Enroll in paperless billing so you get notified when your bill is ready to view online. This helps save trees! Plussigning up for auto pay will give you a $1 monthly bill credit! What's stopping you? 

Customer Billing Click Here

How to Read Your Bill

 

How to Sign Up for Online Billing

 

How to Make Online Payments

 

Online Account Set-Up

To set up your online account, please have your invoice number with the amount due on your account ready when you click on the above link.

Set-Up Paperless Billing

Sign up for paperless billing so your conveniently emailed when your bill is ready to view online. Click the link above and go to the settings tab. Go to general and select "web bill only" or "paper bill and web bill". Click "change preference" to save. 

Auto-Pay

To enroll in auto pay, click on the billing site link seen above, select automatic payments in the dashboard and follow the steps prompted.

Credit Card Fee

All one-time credit card transactions will include a 3% convenience fee. Customers enrolled in autopay are exempt from the credit card fee. Those wishing to avoid the 3% convenience fee can pay online using a checking or savings account.


Other Helpful Information

How do I get my services turned back on if they were shut off?

  1. If your service has been suspended due to non-payment, it will first go under suspension before we disconnect it entirely. If your service is in suspended status, you can still make a payment to your account using the online billing link above. Once you've made your payment online, services will be restored within six hours. If your account has been permanently disconnected, you will need to give us a call so we can reestablish your account for new services.

How do I get the $1 monthly bill credit?

  1. To claim the $1 monthly bill credit by signing up for auto draft, contact a representative at 888.336.4466. Enrolling in automatic payments online does not ensure your $1 credit will be applied. You must communicate to a representative this change in your account so the credit gets applied.

Are you a Business Customer? Click Here

Questions about your bill?
Call 888-336-4466 to be directed to a customer care representative in your area or click here.

Upgrade Services

Experience the Whole Home DVR Solution

With the one-touch DVR capabilities of the Ritter Whole Home Solution, you can quickly and easily control what to record and when and where to watch it. The easy-to-use platform allows a full range of digital entertainment services so you can effortlessly experience HD and SD content!

Learn More