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Important Notice!

Our team is closely monitoring Winter Storm Mara's impact on Arkansas and Western Tennessee. The most up-to-date information will be posted on our Ritter Communications Facebook page.

Customer Lobbies Closed

In anticipation of severe weather and icy roads on Tuesday and Thursday, Residential Care will be working remotely Tuesday, Wednesday, and Thursday.  As such, our customer lobbies in Jasper, AR, Jonesboro, AR, Munford, TN and Millington, TN will be closed to customers. 

Customer Care Phone Support 

  • Residential Care: 8am-7pm | 888-336-4466
  • Tech Support: 24 hours | 888-659-6009

Important Notice!

Our team is closely monitoring Winter Storm Mara's impact on Arkansas and Western Tennessee. The most up-to-date information will be posted on our Ritter Communications Facebook page.

Customer Lobbies Closed

In anticipation of severe weather and icy roads on Tuesday and Thursday, Residential Care will be working remotely Tuesday, Wednesday, and Thursday.  As such, our customer lobbies in Jasper, AR, Jonesboro, AR, Munford, TN and Millington, TN will be closed to customers. 

Customer Care Phone Support 

  • Residential Care: 8am-7pm | 888-336-4466
  • Tech Support: 24 hours | 888-659-6009

Paying Your Bill Has Never Been Easier!

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Pay Online

Use online billing to make payments, review past bills and more. It’s secure and fast! To set up your online account and take advantage of these benefits, please click the Online Bill Pay button and follow the prompts for new user. Please call 888.336.4466 for any questions regarding account set up.

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How To Read Your Bill
 
How to Sign Up for Online Billing
 
How to Make Online Payments
 

Online Account Set-Up
To set up your online account, please have your invoice number with the amount due on your account ready when you click on the above link.

Set-Up Paperless Billing
Sign up for paperless billing so you are conveniently emailed when your bill is ready to view online. Click the link above and go to the settings tab. Go to general and select "web bill only" or "paper bill and web bill". Click "change preference" to save.

Auto-Pay
To enroll in auto pay, click on the billing site link seen above, select automatic payments in the dashboard and follow the steps prompted.

Credit Card Fee
All one-time credit card transactions will include a 3% convenience fee. Customers enrolled in autopay are exempt from the credit card fee. Those wishing to avoid the 3% convenience fee can pay online using a checking or savings account.

Other Helpful Information

How do I get my services turned back on if they were shut off?
If your service has been suspended due to non-payment, it will first go under suspension before we disconnect it entirely. If your service is in suspended status, you can still make a payment to your account using the online billing link above. Once you've made your payment online, services will be restored within six hours. If your account has been permanently disconnected, you will need to give us a call so we can reestablish your account for new services.

How do I get the $1 monthly bill credit?
To claim the $1 monthly bill credit by signing up for auto draft, contact a representative at 888.336.4466. Enrolling in automatic payments online does not ensure your $1 credit will be applied. You must communicate to a representative this change in your account so the credit gets applied.

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Pay By Phone: 888.336.4466

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Pay By Mail

Please use the pre-addressed envelope that comes with your statement, or use the address listed here. Please be sure to write your account number on your payment check.
Mail payments to:
Ritter Communications LLC
Attn: Payment Processing
PO Box 709 
Searcy, AR 72145-0709
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Pay In Person with title-logo

Pay your bill with cash at over 40,000 convenient payment locations nationwide including retailers like CVS Pharmacy, Casey’s General Store, Family Dollar, ACE Cash Express, and Walmart using PayNearMe. Please call us at 888.336.4466 to set up access to PayNearMe. Click here to learn more about PayNearMe.
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Pay in Person at Other Locations

Retail & Municipality Locations
Etowah City Hall
4670 W. Hwy. 136
Etowah, AR 72428
Map It
Open Mon-Fri 9am-5pm
Harrisburg Food Giant
605 N. Illinois
Harrisburg, AR 72432
Map It
Open Mon-Sun 7am-10pm
Lepanto City Hall
117 S. Greenwood Ave.
Lepanto, AR 72354
Map It
Open Mon-Fri 8am-4pm
Trumann Water Works
825 Hwy 463 N.
Trumann, AR 72472
Map It
Open Mon-Fri 9:30am-5:30pm
Saturday 9:30am - 12:30pm
Weiner City Hall
123 W. 2nd St.
Weiner, AR 72479
Map It
Open Mon-Fri 8am-4pm
Wilson Gunn's Supermarket
1 Park
Wilson, AR 72395
Map It
Open Mon-Fri 6am-9pm
Saturday 7am-9pm
Ritter Communications Office Lobbies
Jasper
302 West Court St.
Jasper, AR 72641
Map It
Open Mon-Fri 9am-1pm
Jonesboro
2400 Ritter Drive
Jonesboro, AR 72401
Map It
Open Mon-Fri 8am-5pm
Millington
4880 Navy Road
Millington, TN 38053
Map It
Open Mon-Fri 8am-5pm
Munford
1464 Munford Ave
Munford, TN 38058
Map It
Open Mon-Fri 8am-5pm